What our clients are saying about us...

I know that you can't always believe what a company says about itself or its service, and I don't want you to just take my word that I am the best. I can tend to be biased. But you certainly can believe what my clients have to say. Cumberland Carpet Care has over 2500 more-than-satisfied clients that would never allow any other carpet cleaning company in their home.

Here are what just a few of them have to say about my company, my technicians, and my service.

"What a nice gesture to be chose Client of The Month! It has been such a pleasure to work with you all of these years. I can always depend on high quality work and you have always responded to our emergency quickly. We appreciate all you have done for us. Our family will enjoy going to the Olive Garden and we Thank You again for making us feel special!"  

Your Friend,
Mrs Azinger,
Fairfield Glade, Tn.
 

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"We have used not only your carpet cleaning services many times, but also the grout cleaning service and have been very happy both. We certainly will continue to use these services and recommend them you to all our friends. Thanks again for your help!" 

Mr. Allman,
Crossville, Tn.

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Dear Brian,

Thank You for the recognition of Client of the Month. I have always been very satisfied with your work. I appreciate you working my job in when I have an emergency. I'll enjoy the gift card at the Olive Garden. And raise a glass to your continued success.

Mrs. Baker,
Fairfield Glade, Tn.
 

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Thank You Brian, and Cumberland Carpet Care!!!

When our 4 year old daughter flooded our upstairs bathroom, we didn't know what to do. We contacted Cumberland Carpet Care because we desperately needed help getting the water cleaned up. You came out within a 1/2 hour and were very efficient in getting the water cleaned up and our carpets dryed! We were also surprised to find out that your contractor took care of any water damage that needs repaired. Jeremiah had his crew in to replace ceiling tiles and fix drywall and paint! We were very impressed with the service that you provide and were appreciative with the way you followed up on every job that was done in our home. We have recommended Cumberland Carpet Care to all of our friends because you all are very professional and do a wonderful job at what you do!!!

Sincerely,  
Mr. and Mrs. Jones,
Crossville, Tn.
 

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"You have cleaned my carpet 4 or 5 times and you have always been nice and did a good job. I've always been pleased. If I hadn't been pleased you would have only been here 1 time...HaHa.. Your company was able to take the smell of dog urine out of the hall carpet. Thanks.

Mr. Wise,
Fairfield Glade, Tn.
 

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"We have a sculpted carpet and you were able to get out a stain that would have otherwise necessitated replacement of an entire room’s carpeting. Good to excellent general cleaning.

 M. Dickerson,
Fairfield Glade, Tn.
 

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"Carpet & Furniture looked great after cleaning. Felt they did a thorough job.

Kyle Jr.
Monterey, Tn.
 

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"They stayed on task until the job was finished to my satisfaction & I really appreciate that!

Mrs. Brewer,
Clarkrange, Tn.

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"The crew was very professional and helpful. Your method is great!   

 Mrs. Stearn,
Harriman, Tn.
 

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"I have used your services for many years. Your crew works hard and I do recommend you to friends.

Mrs. Cantrell,
Fairfield Glade, Tn.
 

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"Your men are always polite and do a good job. My carpets are much cleaner than when I got other companies to do the same.

Edythe,
Crossville, Tn.
 

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"It is so rare to find a business that actually listens to their customers, and knows the value of customer service. The spot remover you leave is a nice touch. You don’t need to improve on anything, that’s why I’ve used your service for years.

J. Stevens,
Crossville, Tn.
 

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"Thank you for the extraordinary services when our home flooded, it was Very distressing. I cannot express how nice it was to be able to leave town in the face of disaster, leave the clean up to someone else and come home to a dry house. Your services are beyond compare. If you ever need a recommendation, be sure to call me. I cannot say enough good things about the Quality of service, the integrity of the men who were in my house and the follow-up care and attention.  

M. Eakins,
Oak Ridge, Tn.

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"I have been very pleased with the way my carpet looks and feels each time they've been cleaned. I am happy with the way the cleaners explain what they will be doing & how long it will take. I especially like the fact that it doesn't take a lot of time for them to clean, and that the cleaners can have the carpets spots removed, cleaned & equipment removed so quickly and that I don't have to clean carpet like I used to.

T. Carson,
Monterey. TN

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Dear Brian, My husband abd I just want you to know how pleased we are with the job you did on our carpets. They look really nice. We will certanly recommend you to all our friends.

The Banks 

Crossville, TN